Do I need a passport? Visa?
Passport: You will need a valid passport to travel internationally. For more information on passports, visit Travel.State.Gov
Visa: Requirements for Visas vary depending on the country. Some countries even require transit Visas. It is best you check with the foreign consulate of the country you are going to, as well as, transit countries.
Can I cancel my ticket?
If you know you cannot travel, you must cancel your tickets with Luxuryclasstours.com. All bookings must be canceled at least 12 hours in advance. If you fail to cancel your ticket, the airline will treat the ticket as a No Show and the ticket automatically loses its value; therefore cannot be exchanged nor refunded.
How do I cancel or exchange my tickets?
For reservations changes, please contact our Customer Service Department at (347-767-6228) to speak to one of our representatives who will assist you with your request. Once submitted, the customer service representative will process your request. Luxuryclasstours.com customer service representatives are available by phone Sunday through Friday 11:00 am to 9:00 pm EST. You can also reach us via text, WhatsApp, and email.
What if I miss my flight?
Missed flights are considered by the airline as a No Show and immediately suspended. Suspended tickets have no value and cannot be exchanged nor refunded. Luxuryclasstours.com is unable to reinstate tickets that have been suspended by airlines.
What if my name/flight/fare is incorrect on my ticket?
Once a ticket has been issued, Luxuryclasstours.com has a 24 hour grace period to void the ticket transaction without any airline penalties. Once this period is over, the fare restrictions determine whether we are able to make any corrections and any penalties that may be assessed. Also, a voided ticket does not ensure the same ticket is available to book again. Passenger names provided must match the names shown on passports. Even a small mistake in the name can cause a major inconvenience for passengers during their travel. Sometimes a mistake can even prevent a passenger from using their tickets. Additionally, the process of correcting names on previously issued tickets is complicated and many airlines do not allow it. We kindly ask that you double check the names you provide.
Are my tickets transferable?
All tickets are non-transferable and name changes are not permitted.
When will I receive my ticket?
E-ticket confirmation will be e-mailed to you after Luxuryclasstours.com has ensured the ticket has been issued.
How can I view my itinerary?
Luxury Class Tours agents will email the itinerary to you, however, you can view and access your itinerary anytime The Airlines website, by entering your 6 digit reservation number and last name.
When are agents available?
Luxury Class Tours, travel agents are available by phone and email 24 hours Sunday through Friday
Can I get a ticket last minute?
Yes, Luxuryclasstours.com, specializes in last minute trips, were likely to find you a seat, hours before a flight!
I don’t know when I’m coming home. Can I buy an open-ended ticket?
Yes, Â Luxury Class Tours will be happy to accommodate all your needs.
Can I buy a one-way ticket?
Yes, Luxury Class Tours has specially negotiated one way fares.
Can I get a seat for an infant?
Most airlines will let you purchase a seat for an infant, but you will need to pay a child fare. Some airlines will not allow an infant on a separate seat. Please check with an agent.
What kind of extra discounts can I get for infants and children? What about seniors, military, or youth discounts?
Infants and children discounts: Most airlines provide discounts for infants up to 24 months old, and children from 2-11 years of age. The fare for infants is usually 10% of an adult fare, while the usual fare for children is 75% of an adult fare, plus taxes and fees. However, some discounted tickets have no additional reductions for infants or children. Please check with an agent for discount information.
Senior, military or youth discounts: Often, our discounted fares are already less expensive than most regularly published fares. Any additional discounts depend on the airline. For example, while some airlines provide a 10% discount for youth, others don’t. So its worth it to ask an agent.
What about the baggage allowance and fees?
Baggage allowance and fees vary depending on the airline. Please check directly with the airline for the most up to date baggage allowance, fees and restrictions.
Â Where do I get my luggage?
Although there are exceptions, generally when traveling from the US abroad, you will be able to collect your luggage at your final destination. Generally, on return trips back, passengers have to go through immigration and customs at their first point of entry into the US. This means presenting your passport and clearing immigration at your first point of entry in the US. Once you clear immigration, you will then collect your luggage and go through customs clearing. If connecting to another domestic flight in the US, you will have to drop off your luggage with the connecting carrier. Usually, airlines will have counters near customs, where bags can be dropped off by connecting passengers. Much depends on the customs laws and regulation of the country you are in. Check with an agent, should you have questions.
Can I request seat assignments, meals, or a wheelchair?
Yes, contact your Luxury Class Tours agent. From seat assignments to meal options, your agent can provide service on your special requests.
What should I do in the event of an involuntary schedule change on my reservation?
Should an involuntary schedule change occur, please email Luxury Class Tours, Customer Service with your contact information and reservation information, or call 347-767-6228, We strongly encourage you to always reconfirm all flights with airlines at least 72 hours before departure.